Professional with 3 years of experience in MultiCloud (AWS, Azure, GCP and OCI) and DevOps culture, working on migrating on-premises environments to the Cloud, infrastructure automation, cost optimization with FinOps and modernization of architectures.
Support in configuring and deploying AWS solutions (EC2, RDS, S3, VPC), monitoring cloud infrastructure to ensure efficient operation, assisting in task automation with scripts or Terraform, contributing to the configuration of security policies (IAM), collaborating in cost optimization (FinOps) and performance, supporting internal demands, resolving simple incidents (configuration, monitoring), and troubleshooting AWS networks/services.
Managed MultiCloud infrastructure (Azure and GCP) ensuring high availability for critical school enrollment and financial control systems. Implemented FinOps practices that reduced cloud service costs by +50%. Promoted integration between Dev and Security teams through DevOps culture, producing monthly reports on costs, security, and performance with risk mitigation plans.
Provided N1 support for an automated condominium solution hosted on AWS. Optimized support efficiency, reducing the ticket queue by 10% and increasing customer satisfaction. Diagnosed critical incidents and implemented improvements that reduced average response time via Freshdesk.
Reduced failures by +50% in the S4E Odonto ERP system through clear functional requirements specification. Structured workflows with mockups (Balsamiq) and UML diagrams, optimizing communication between business and development. Managed technical documentation via Alfresco and Trello.
I'm always open to discussing new opportunities, challenging projects in MultiCloud environments, FinOps, and DevOps.